At Tom Supplies, we are committed to providing you with a smooth shopping experience, including timely delivery of your orders. This Shipping Policy outlines our shipping practices and procedures.

Shipping Methods

We offer various shipping options to meet your needs, including standard and expedited shipping. Shipping methods available at checkout may vary based on your location.

Processing Time

• Order Processing: Orders are typically processed within 1-3 business days after payment confirmation. Orders placed on weekends or holidays will be processed the next business day.
• Shipping Time: Delivery times depend on the shipping method selected at checkout and your location. Standard shipping usually takes 3-7 business days, while expedited options may take 1-3 business days.

Shipping Rates

Shipping costs are calculated based on the weight of your order, the shipping method selected, and the delivery location. You can view the shipping fees at checkout before completing your purchase.

Tracking Your Order

Once your order has shipped, you will receive a confirmation email with a tracking number, allowing you to monitor your shipment’s status.

International Shipping

We currently offer shipping to select international locations. Additional fees, customs duties, and taxes may apply, which are the responsibility of the recipient. Please note that delivery times for international orders may vary.

Lost or Damaged Orders

If your order is lost or arrives damaged, please contact us within 7 days of delivery for assistance. We will work with you to resolve the issue promptly.

Contact Us

If you have any questions about our shipping policy or your order, please reach out to us at [email protected].

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